GemSource Recruitment respects your privacy and is committed to handling personal information responsibly, transparently, and in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
We collect personal information only where it is reasonably necessary for recruitment, candidate representation, client engagement, business operations, or legal compliance.
Information we may collect
We may collect information such as:
- Name and contact details
- CV, employment history, qualifications, licences, and work rights information
- Salary expectations, availability, location, and career preferences
- Referee details
- Communications between you and GemSource Recruitment
- Information provided through website forms, applications, interviews, or consent forms
Where sensitive information is required, we will only collect it where permitted by law and generally with your consent.
How we collect information
We may collect information directly from you when you apply for a role, submit a CV, complete a form, speak with us, sign a consent form, or communicate with us.
We may also collect information from referees, clients, publicly available professional sources such as LinkedIn, or other third parties where lawful and relevant to the recruitment process.
Why we collect information
We collect personal information to:
- Assess suitability for employment opportunities
- Discuss relevant roles with candidates
- Present candidate information to clients, with consent
- Arrange interviews, offers, and placement activity
- Communicate with candidates and clients
- Maintain recruitment and business records
- Comply with legal obligations
Candidate consent
GemSource Recruitment will not submit a candidate’s CV, profile, or identifying details to a client for a specific role without current and specific consent.
Disclosure of information
We may disclose personal information to:
- Prospective employers, where candidate consent has been provided
- Referees
- Technology, CRM, cloud storage, email, and document-signing providers
- Professional advisers
- Service providers involved in our business operations
Regulators or authorities where required by law
If overseas disclosure occurs through technology platforms or service providers, we will take reasonable steps to ensure personal information is handled appropriately.
Direct marketing and future opportunities
We may contact candidates about relevant employment opportunities where permitted by law and consistent with the purpose for which their information was collected.
Where commercial electronic messages are sent, we will comply with applicable consent and unsubscribe requirements.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
This may include secure cloud storage, restricted access, document-signing platforms, access controls, device security, and internal process controls.
Retention and deletion
We keep personal information only for as long as reasonably required for recruitment, business, legal, or record-keeping purposes.
When information is no longer required, we will take reasonable steps to destroy or de-identify it where practicable.
Access and correction
You may request access to personal information we hold about you.
You may also ask us to correct information if it is inaccurate, incomplete, out of date, irrelevant, or misleading.
Privacy complaints
If you believe GemSource Recruitment has mishandled your personal information, you can contact us using the details below.
We will review the concern and respond within a reasonable timeframe.
If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner.